When we started ODS in 2010, we weren’t aiming to be the biggest, just the best. Sure, many companies say that, but they often get sidetracked along the way. We didn’t. We infused excellence into our DNA. We innovated. We sought out talented, skilled and experienced people who genuinely love what they do. We built our reputation, leadership position and North America’s largest pilot network one relationship and one successful load at a time. Years later, those key values continue to power our growth.
Every day, ODS helps specialized carriers to safely deliver challenging oversized shipments across the US and Canada. We help pilot car companies to boost their businesses. We make it easy for our customers to focus on doing what they do best. We create win-win-win scenarios all day long in an awesome, modern 3,200 sq ft office where we work with a team of great people. More than just proud of what we do, we have a lot of fun doing it.
At ODS, we’re old school values meets new world business. We leverage the latest technology in a culture of integrity. We keep our promises and never turn our customers or pilot car partners into numbers like revenue, miles or call order priority. Call us anytime and you’ll get a real person and the answers you need. Ask us for the most cost-effective way to move a load, and we’ll tell you straight up even if it doesn't benefit us. Why? Because we know that’s what it takes to be an authentic partner, to legitimately earn trust and to win long-term business. It’s just who we are. We honestly care. And you will experience that when you work with us.
In the uncertainty of the COVID-19 era, ODS gives you the certainty of working with an established leader. Recognizing that our transportation clients and pilot car partners are facing more severe financial constraints and operational pressures than ever before, ODS is fully capable, equipped and committed to helping you to "take a load off".
Keen Transport has been using ODS as our exclusive nationwide provider of pilot car services since 2011. ODS delivers consistently dependable results. Exceptional customer service. Professional and well-trained escorts. Timely communications and prompt, accurate billing. They also helped us to implement best practice procedures with our driver fleet. Whenever we need a route survey, a pole car or a rear escort anywhere in the country, we place our complete trust in ODS to get the job done.
Paul Ross, VP Operations